What brought me here was the problems I’ve had with my house. We received a notice that I had defaulted on the loan and it seemed to me that they were going to foreclose my house.

My husband had lost his job and had to take one with lower income. Because of that, we couldn’t make the payments we were handling before. We tried to re-negotiate the loans but the bank was no longer taking our calls. When they would hear who we were, they would automatically hang up.

We are hoping to save the house and continue with a negotiation. The most difficult thing has been the stress we’ve been through with the possibility of losing our home. Also, we’ve gotten a lot of calls from institutions or professionals who claim to be able to help us, but for a fee.

On a family level, this has been hard on my daughters. The possibility of losing a home they feel comfortable in is very troubling.